Exceeding Expectations at Laurel Health Care Company

Exceeding Expectations

At Laurel Health Care Company, it is our mission to create a legacy by exceeding the needs and expectations of those we serve while embracing The Laurel Way. We understand that caring is more than providing excellent medical and guest services on a daily basis. It also includes being a companion and treating each guest with the utmost dignity, respect and compassion.

The Laurel Way of Caring can be found in a warm smile, a kind word or a comforting touch. We are passionate about our mission and it is reflected in the letters we receive from former guests and family members.

“We would like to thank all the wonderful staff who cared for our mother the past 6 years.  She loved people & seemed to be happy just being with all of you. God Bless you all!”

Daughter Patricia, Sons John & Greg

"I was impressed by the well trained staff, all the nurses, therapy crew, those who delivered the meals and those who cleaned the room.  Most of all I appreciate the love they all expressed to me and my wife.  It meant a great deal to both of us."

Gary

“Everyone is helpful, kind and friendly and you can tell that this isn't just a job to you but more of a "calling" because YOU make everyone feel like a FAMILY.”

Joseph, Jane, Bill, John & Sue

“Thanks to each of you who made my Mom's brief stay with you one of comfort, and peace.  Thank you all for being the wonderful people you are!”

Brenda

“The Laurels of Massillon does an excellent job! It takes a special person to work with the elderly and we are very lucky to have some of the best!”

"I would highly recommend this place to anyone needing skilled nursing services.  It has been a positive experience for me, and I am glad I came to The Laurels of Mt. Vernon!"

Margy

"The level of caring, concern and kindness not only to Mom but to our family as well was far beyond my expectations.  You all made a very difficult situation far better for all of us.  Clearly we made the right choice and the best choice."

David

"Everybody really took good care of me, my stay here was great. The therapy was wonderful. I think that most of the staff actually went above and beyond for me."

Jane

"I could never imagine going anywhere else.  My wife and I love all the staff, and highly recommend The Laurels of Mt. Vernon."

Frank

"One doesn't have to be a healthcare professional to know when a loved one receives compassionate care. But I must share with you that I have been a nurse for 30 years, worked in 2 long-term care facilities, worked as a hospice nurse for 6 years and currently work in nursing administration in a local acute care facility. I know the importance of providing excellent care for patients and families. The staff at the Laurels of Willow Creek truly did this.

I will forever be grateful."

Keri