Exceeding Expectations at Laurel Health Care Company

Exceeding Expectations

At Laurel Health Care Company, it is our mission to create a legacy by exceeding the needs and expectations of those we serve while embracing The Laurel Way. We understand that caring is more than providing excellent medical and guest services on a daily basis. It also includes being a companion and treating each guest with the utmost dignity, respect and compassion.

The Laurel Way of Caring can be found in a warm smile, a kind word or a comforting touch. We are passionate about our mission and it is reflected in the letters we receive from former guests and family members.

"This is my home now, and I am pleased that the staff at The Laurels of University Park helps me feel that way."

Guest, A.B.

“Shelly sat up in the lobby with a guest until his family came to get him for his appointment.  He was anxious about his appointment, but she was really kind and reassuring to him.”

Yolanda

"We can't say enough good things about The Laurels of Steubenville. The nurses were friendly, compassionate and helpful. We would recommend The Laurels for both short term rehab and long term care."

Helen and Al

“Laura has been an inspiration in my mother's recovery. She has been patient, kind, and has taken the time to work with my family as we participate in activities that have a positive effect on mom's recovery. Thank you again!”

Kathy

"I just wanted to take a moment to thank you for all your help in this process and making the transition so smooth. I spent several hours with my mom yesterday and my dad visited also. We went to the birthday party and he stayed in there with my mom for well over an hour numerous times holding her hands and dancing with her. Though Tuesday and Wednesday mornings were hard for him and days to come will continue to be he did state yesterday numerous times that we definitely made the right decision."

Mary S. & Lucy

"All the staff was courteous and friendly and they sure keep it nice and clean. The food they served was so good that I wanted my picture taken with someone from the kitchen!"

David

“The staff is wonderful.  Everyone has been so very nice to my family.  I would recommend this facility to anyone!”

Erma

"The Laurels of Carson City was a very nice facility, if you have to go somewhere for rehabilitation, this is the place to go. The super bowl party was so much fun. I really enjoyed being witness to so many people's accomplishments. The Laurels of Carson City is a top notch place to be. I have been to many nursing facilities to visit friends, none compare to The Laurels of Carson City."

Carolyn

"My husband suffered a major stroke, after two bad experiences at other facilities I made the decision to transfer him to The Laurels of Shane Hill in Rockford for rehabilitation.  Within two days the entire family started to see an improvement.  Their therapy was just what he needed.  They are well-educated, enthusiastic and so compassionate.  The entire staff from janitorial to management was excellent.  The nurses and aids took wonderful care of him; I knew when I went home at night he was in good hands.  I would encourage anyone needing this type of service to definitely give The Laurels of Shane Hill a chance."

Jo

My stay was so great and wonderful! All the therapy and nursing staff really made my stay more enjoyable. I really enjoyed myself during my rehabilitation stay! I made so many new friends here, I just can't say enough great things!

Marian