Exceeding Expectations at Laurel Health Care Company

Exceeding Expectations

At Laurel Health Care Company, it is our mission to create a legacy by exceeding the needs and expectations of those we serve while embracing The Laurel Way. We understand that caring is more than providing excellent medical and guest services on a daily basis. It also includes being a companion and treating each guest with the utmost dignity, respect and compassion.

The Laurel Way of Caring can be found in a warm smile, a kind word or a comforting touch. We are passionate about our mission and it is reflected in the letters we receive from former guests and family members.

"It was very scary at first when placing my husband in a Skilled Nursing Facility. After a few days I knew I made the right choice the staff was very compassionate and he received excellent care."

Robert

"The staff was very friendly; they were wonderful to watch interact with each other, staff and patients.  Food was much better than expected.  Rehab was wonderful!  I even got a graduation certificate when I left to return home."

Susan

"Very Clean Place! Highly Recommended!"

Grace

"The Nurses here have compassion, it made me feel so much better."

“Thanks to each of you who made my Mom's brief stay with you one of comfort, and peace.  Thank you all for being the wonderful people you are!”

Brenda

It is amazing how much care and compassion The Laurels of Kent staff displays everyday! Everyone works so hard. I would highly recommend it to all my family and friends. Everyone there exceeded my expectations and I knew what to expect at all times. The Laurels of Kent really provided all the comforts of home during my rehabilitation stay.

Phyllis

“Please express to the members of your staff, how appreciative I am for the fine therapy and care I received while at The Laurels. Being with each of you was such a positive experience.  I was always so happy to be in the midst of such Cheerleaders. Thank you all for your thoughtfulness!”

Claudia

"You do everything great.  We felt at home, and if need be, we would come back."

Sharon

"Deciding to do my inpatient, short-term rehab stay at The Laurels is one of the best decisions I've ever made."

Bob

Lorraine, retired 4th Grade teacher, gives her recent rehab stay at The Laurels of Coldwater an A+! Upon admission, Lorraine said she wanted to get back to her previous level of functioning, prior to her two recent surgeries, and be able to navigate the 14 stairs at her lake house once again. Lorraine enjoyed working with all of her therapists at The Laurels of Coldwater, "I loved the creative games they used to help build my strength. I hardly knew I was working out!" Lorraine felt at home staying in her comfortable, private suite and relished about the three fine dining meals a day she received while at The Laurels of Coldwater, "the meals here are even better

than what I eat during the winter months in the Florida Keys!" A few of Lorraine's favorites during her stay were the baked sweet potatoes, roasted chicken legs, and the delicious desserts! Mrs. Clyne would like to remind everyone, especially her former students, that you're never too old for an adventure! With the help of the entire Rehabilitation Staff at The Laurels of Coldwater, Lorraine has regained her strength, and is looking forward to her celebrating her 90th birthday back at the lake and her annual Wave Runner ride!

Lorrain C.