Exceeding Expectations at Laurel Health Care Company

Exceeding Expectations

At Laurel Health Care Company, it is our mission to create a legacy by exceeding the needs and expectations of those we serve while embracing The Laurel Way. We understand that caring is more than providing excellent medical and guest services on a daily basis. It also includes being a companion and treating each guest with the utmost dignity, respect and compassion.

The Laurel Way of Caring can be found in a warm smile, a kind word or a comforting touch. We are passionate about our mission and it is reflected in the letters we receive from former guests and family members.

"I thoroughly enjoyed my stay at The Laurels.  The staff treated me like a King and I'm so grateful to your outstanding therapy department."

Earl

"One doesn't have to be a healthcare professional to know when a loved one receives compassionate care. But I must share with you that I have been a nurse for 30 years, worked in 2 long-term care facilities, worked as a hospice nurse for 6 years and currently work in nursing administration in a local acute care facility. I know the importance of providing excellent care for patients and families. The staff at the Laurels of Willow Creek truly did this.

I will forever be grateful."

Keri

"You do everything great.  We felt at home, and if need be, we would come back."

Sharon

Michael, Guest at The Laurels of Coldwater, knew his first choice right away when looking for a Skilled Nursing and Rehabilitation Facility after a bone infection left him a double amputee- "I stayed at The Laurels of Coldwater a few months prior and already knew how great their Therapy Department and nursing care was, choosing The Laurels of Coldwater was a no brainer!" The physical and occupational therapy Michael has received during his stay has built his overall strength tremendously, Michael is especially impressed with his increased upper body strength and ability to navigate in his wheelchair with ease. Michael has been working diligently with his therapist, Melissa, and will be walking with his prosthetic legs proficiently in the near future. Upon discharge, Michael is looking forward to getting back into the workforce and states he'll never forget the "friendly and comfortable environment" he's experienced during his stay at The Laurels of Coldwater.

Michael D.

"I couldn't have received better care, it was wonderful."

Peg

"It was very scary at first when placing my husband in a Skilled Nursing Facility. After a few days I knew I made the right choice the staff was very compassionate and he received excellent care."

Robert

"The Laurels staff was caring and went beyond their job duties to make me feel at home.  I still feel like part of the Laurel family and continue to visit staff and guests there."

Joan

“Thank you for making my stay at your facility a memorable occasion.”

"The Laurels of Hilliard far surpassed my expectations and I highly recommend them."

“This is the third rehab facility that I've been to and it's by far the best!  My orthopedic surgeon recommended that I come here after my surgery, and I couldn't agree more!”